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Innovative Solutions to Today's L&D Challenges - A CLO Panel Discussion - brought to you by Drexel University Goodwin College of Professional Studies

  • 25 Jul 2018
  • 8:00 AM - 11:30 AM


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As the war for talent rages on, the talent development landscape continues to shift under our feet and L&D professionals are being asked to play a more strategic role in the fight to attract, retain, and grow talent. Market disruptions, generational differences, AI, robotics, AR/VR, changing consumer tastes, low unemployment, the gig economy, and a host of other trends contribute to the chaotic pace of change. It can be difficult to know what works anymore. 

That’s why we’re going to ask a panel of innovative L&D leaders what solutions they’re employing to tackle today’s talent development challenges. 

  • Emma Engel, Chief Learning Officer, Unisys University
  • Jim Williams, Director - Talent & Organizational Effectiveness, Carpenter Technology
  • Karen Clay Basile, Chief Learning Officer, Johnson Controls
  • Susan Gunn, Exec. Director, People Advisory Services, EY (formerly, SVP, Aramark)

Longtime talent and organizational development consultant Gus Prestera will be the moderator for this panel discussion, which is co-hosted by Philly L&D and Beacon.

What will you get out of it?

This is no academic affair: you will walk away with practical strategies, tactics, technologies, and ideas for dealing with a range talent development challenges, including:

  • Given the pace of hiring, how do we best onboard people into new positions?
  • How do we optimize individual and team performance?
  • How do we promote retention through professional development?
  • Given the frequency of organizational changes, how do we build greater change resilience?
  • How do we identify and grow superheroes internally and enable their rise through the leadership ranks?

Plus, you’ll have a great time networking with colleagues, and maybe you’ll even bask in the victory of winning a door prize. What else could you want for a Wednesday morning?!

Join us as the leading edge meets today’s realities; bring your questions and your energy; don’t miss out on the opportunity to hear what approaches these innovative L&D leaders are using to drive results for their organizations.


Emma Engel | Chief Learning Officer | Unisys Corporation

Emma Engel is Chief Learning Officer for Unisys University, setting and executing the learning strategy across technical, business and personal development for all 22,000 associates and leaders. In her 11-year tenure at Unisys, she has designed and implemented the Executive Leadership program, various Sales enablement initiatives and transformed the corporate university into a consultative yet metrics-driven organization that aligns and adapts to the ever-changing needs of a global information technology company. Emma has held key leadership roles in corporate L&D, consulting organizations, business focused and sales roles. Her experience has extended across multiple industries and is underpinned by a solution focused consultancy approach with key stakeholders across the business. Constantly challenged with a global and incredibly virtual audience, Emma seeks to balance the requirement for technical innovation that drives learning with cost constraints and a small team.

Karen Basile | Chief Learning Officer | Johnson Controls

Karen Basile is the chief learning officer of Johnson Controls enterprise learning function.   Karen has been with Johnson Controls and Tyco (pre-acquisition) for four years.  Karen’s work involves leading a global learning team in leadership development and core skills development programs and curriculum; promoting sales effectiveness and development. Karen has over 23 years’ experience in Talent and HR roles.  Previously, Karen was the Talent Management Leader for VWR, a global lab supply and distribution company. In that capacity she was responsible for talent acquisition, talent strategy, leadership development, and learning.  She also held HR and Talent roles for over 5 years at General Electric, as the global training leader for sales and marketing across all GE businesses, and talent and HR roles within GE Energy. Karen holds a B.S. in Marketing and International Business from Penn State and an M.S. in Organizational Dynamics from University of Pennsylvania.   

Susan Gunn| Executive Director |People Advisory Services - EY

Susan Gunn is an Executive Director in the People Advisory Services practice of EY. A global business executive with deep expertise in the Human Capital function and more than 25 years of HR experience, Susan has advised executive leaders on matters pertaining to HR strategy and transformation, executive compensation, mergers & acquisitions and C-Suite, including CEO, succession. Most recently, Susan was the SVP of Global Talent and Compensation for Aramark. In this role, Susan had leadership responsibility for Talent Acquisition, Talent Management, Learning & Development, Compensation, HR Technology, HR Analytics, HR Shared Services and HR Transformation. Prior to Aramark, Susan was CHRO of Gardner Denver, a $2.3 billion, publicly traded, global manufacturing company with 40 manufacturing operations in more than 20 countries. In 2013, the National Diversity Council named her one of Pennsylvania’s Most Powerful & Influential Women. Susan holds a Bachelor of Arts in Economics and a Graduate Certificate in Human Resources with honors, both from McGill University.

Jim Williams | Director - Talent/Org Effectiveness | Carpenter Technology

Jim’s career began over 20 years ago at IBM, then at GE before joining Carpenter Technology Corporation several years ago. Jim has worked in Europe and China and he lived in India for a year and a half where he served as Chief Learning Officer for GE India. Jim co-authored the book “Learning Paths” published by Wiley and the ATD. It has been translated into Chinese and is now used by professionals in China. Recently he delivered a keynote address on “Leadership Learning Paths” at the Training and Development Conference in China.

Jim is a learning advisor who partners with business leaders to help their people reach higher levels of performance sooner and help them get ready for career advancement earlier. This all leads to improved performance, retention, succession planning and profits.

In his role as Director of Talent Development at Carpenter, Jim is the senior leader for learning and development. Carpenter is a multi-billion dollar, publicly traded company with about 5 thousand employees producing high-performance metals and alloy based materials. Jim works at the Philadelphia headquarters where he reports to the corporate head of HR.

Event Sponsors

Are you just starting your college experience and want to explore your academic pathways before selecting a major? Or are you a non-traditional undergraduate ready to complete your degree after taking time for work and family? Maybe you’re eager to earn your career-enhancing master’s or want to gain new skills and credentials through short non-credit professional courses. No matter where you are in your journey, Drexel’s Goodwin College of Professional Studies can find the program that’s right for you, around your goals and schedule.

Degreed is a better, smarter way to discover, learn and certify the skills you need for the future. Degreed connects all the resources people use to learn and grow, including corporate learning systems and millions of courses, videos, books, articles, podcasts, and subject experts from thousands of sources. Then we add data science and machine learning to provide people and businesses with the tools, analytics and feedback they need to stay ready for whatever’s next. Founded in 2012, Degreed is headquartered in San Francisco, with additional offices in Salt Lake City and Amsterdam.

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University of Maryland University College was founded more than 70 years ago specifically to serve the higher education needs of working adults and servicemembers. Today, UMUC continues that tradition online and offers more than 90 degrees, certificates, and specializations backed by the reputation of a state university and the University System of Maryland. For more information, visit

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